This article will be presented in four parts, so check in daily for each installment.
This year marked STC’s 65th annual summit and to celebrate, we went to Orlando, Florida. STC-SM received the Pacesetter Award for Innovative Programming, which Maryann Bowen accepted on behalf of the chapter at Sunday’s Leadership Program.
While Maryann was attending the Leadership Program, I attended two great half-day workshops. The first was Your Future in Management, presented by Jessica Kreger. In this four-hour class, Kreger gave us tips on transitioning from individual contributor to manager. She also gave advice to the managers in the audience for how to mentor and advance their employees. She suggested a number of books, studies, and research that can help a budding manager, including:
- Linda Babcock and Sara Laschever’s book, Women Don’t Ask: The High Cost of Avoiding Negotiation—and Positive Strategies for Change;
- Bruce Tuckman’s research into group dynamics: storming, norming, and performing;
- Peter Drucker’s five functions of management: set objectives, organize tasks, motivate and communicate, establish targets, and develop people;
- Mary Parker Follett’s humanistic and social-justice-focused management style, which includes the phrase win-win, which she coined;
- Sylvia Ann Hewlett’s advice to act, talk, and look like a manager; and
- Judith Glick-Smith’s book, Flow-Based Leadership, which stresses commitment, purpose, and a sense of connection.
After lunch, it was time for Ben Woelk’s Temperament-Based Strategies for Excelling in the Workplace. Ben is well-known as an introverted leader (and new Vice President of STC). In this class, which was made up almost entirely of introverts, Ben helped us clarify how we could use what we know about our own temperament types, and those of our co-workers, to become leaders and influencers in our workplaces. Expecting introverts to lead may seem like an oxymoron, but not all leaders are boisterous and outgoing. Changing your culture from within to make it more welcoming to and understanding of introverts, and people of all types, will not only make it a more pleasant place to work but will strengthen the company by allowing everyone the opportunity to contribute in the way that works best for them. In other words, if you spend all your time fighting your natural instincts, you’ll have little energy left to give at the office.