STC Webinar February 21 on Data Privacy and Content Delivery

Fabrice Lacroix, CEO of Fluid Topics, will present a webinar: Is Content Delivery Possible Without Breaching New Data-Privacy Regulations? Learn about the new global privacy rules and how they will impact your operations.

This webinar will be on Thursday, February 21, 2019, from 2–3 p.m.; registered attendees will receive a link to the recording. Read more and register for this STC webinar.

Multi-Chapter Webinar on February 28

STC CNY (Central New York) and STC Rochester are holding a multi-chapter webinar on Thursday, February 28, from noon–1 p.m. There will be three brief presentations and question-and-answer periods:

    • The Art of Visual Startup Guides, presented by Sandee Craig and Laurie Fiaretti, Senior Technical Illustrators
    • The Heilmeier Catechism: A Persuasive Writing Rubric, presented by Melissa Hellman, proposal writer
    • Build a Lasting TechComm Career, presented by John Garison, Lead Technical Communicator

There is more information about the speakers and their presentations, as well as a registration form, on EventBrite.

Upcoming NEO STC Webinar to Discuss Types of Writing

Paul Joseph, publisher of the recently revised landmark plain language book, Put it in Writing, will discuss what distinguishes technical writing from other nonfiction in his presentation, What’s the Difference Between Technical Writing and Other Types of Writing? This free, half-hour webinar will take place on Monday, January 28, 2019, at noon. See the article on NEO STC’s website for more information and the registration link.

Intro to Slack—Webinar

Over the past year, STC-SM has been using Slack to share information and communicate with our chapter members. Slack is a powerful messaging and collaboration tool that allows individuals and organizations to work together and share information in meaningful and efficient ways. We invite you to join us in our “Intro to Slack” webinar, which will show you how you can use the STC-SM Slack workspace to connect with STC-SM chapter members and council members so that you can stay up-to-date on programs and networking events in the STC community. Continue reading “Intro to Slack—Webinar”

Swagger UI and the Open API Specification

Have you ever been interested in learning more about APIs and API documentation? It’s one of the fastest growing areas of technical communication, and it’s quickly becoming a common job requirement. APIs, or application programming interfaces, are sets of functions and methods that allow you to interface to a program or service running on another computer. APIs have become increasingly prevalent, and more technical writers are needed to document the core functionality of these APIs. Continue reading “Swagger UI and the Open API Specification”

Educational Opportunities with STC Webinars

As technical communicators it is always important to continue our education and enhance our skills.

One way to do this is to participate in the Society for Technical Communication’s webinars.

For those who are members of STC, there are several educational opportunities:

 

There are also several free archived seminars on a variety of topics such as designing tips, DITA, HTML5 and more. Be sure to check out these seminars and webinars to learn something new today.

An Aggressive Approach to Concise Writing

A webinar presented by Joe Welinske of WritersUA

STC-SM was offered a rare opportunity to view a webinar during the workday and it just so happened to be the same day that our BCBSM/BCN provider communications staff meeting was being held. Golden opportunity! My manager loved the idea, so we included the webinar in our agenda for the month.

Joe began by pointing out that the information and techniques that he would be discussing were developed to transition input that had been developed for laptops and desktops to formats for smaller devices such as PDAs, iPhones, Androids, tablets, etc. He said his goal is usually to pare the content down by two-thirds. He remarked that he teaches these techniques in his TC101 classes and I then recalled that we also did several exercises such as these in my Tech Comm classes. But he pointed out that this approach also helps to tighten your content for usability and readability for things like CBTs where you are writing in a small bubble or speaking in concise sentences. Continue reading “An Aggressive Approach to Concise Writing”

Review of Essential User Experience Skills Presented at the 2010 Summit by Will Sansbury, Rachel Peters, and Yina Li

Will Sansbury, Rachel Peters, and Yina Li based their presentation on a workshop they put together for members of the Atlanta chapter of STC. A team of chapter members was interested in redesigning the Atlanta chapter’s website, thus the need for the workshop. The Atlanta chapter website being used at that time was designed in approximately 1994.

The presentation overviews three essential user experience skills: card sorting, heuristic evaluation, and usability testing. Although the main focus of the presentation was how to put these skills into practice designing a website, references were also made to the importance of these same skills for designing user guides and online help as well. Continue reading “Review of Essential User Experience Skills Presented at the 2010 Summit by Will Sansbury, Rachel Peters, and Yina Li”