May 22: The Power of Single-Sourcing in Ann Arbor

Every day, technical communications professionals are faced with maintaining their current productivity in the face of increasing product complexity, increasing number of languages, increasing volume of documentation, increasing product overlap and shorter product life cycles.

No matter how large or small, how new or how old your company is, or what technology or service your company provides, these challenges must be met without the luxury of expanded resources. Continue reading “May 22: The Power of Single-Sourcing in Ann Arbor”

NEO STC Presents the Fourth Industrial Revolution on April 11

Our friends in northeast Ohio have invited Peter “Scotch” Scocimara, Senior Director, Cloud Support, Google Cloud, to speak on April 11, 2019, about The Fourth Industrial Revolution – Preparing for an A.I. World. Fittingly, this event  will be held through Gotomeeting. For more information and to register, go to the EventBrite listing.

Upcoming Program March 12: Technical Writing: Passion and Purpose

We all need passion and purpose in life, whether we’re going for a degree, getting started with a career, or working as an experienced technical writer. In this program, Dave Robbins pulls from his decades of experience in the field to share career insights focused on putting users first. He’ll provide examples of documentation and user help, and you’ll gain some helpful perspectives about technical writing.

Please register by Monday, March 11. Continue reading “Upcoming Program March 12: Technical Writing: Passion and Purpose”

Virtual Open House on Thursday, January 31

A new year is here, and it is full of possibilities…so let’s talk about them! As the snow swirls outside, you can join us from the comfort of your home for a virtual open house on Thursday, January 31 to hear about what’s happening in the STC-SM chapter, learn more about the STC-SM council members, and meet other chapter members! Continue reading “Virtual Open House on Thursday, January 31”

November Panel Update

Chalice Randazzo

We are delighted to announce that Chalice Randazzo, Assistant Professor at Eastern Michigan University, will be joining us. She completes our panel for the November 28 program.

Randazzo teaches technical communication, usability, and writing. Her research and publications explore cultural and practical approaches to U.S. resumes. In reference to computer-mediated communication, she will bring her perspective as someone who completed her bachelor’s degree and one year of her PhD online.

Upcoming Program: Part 2 of Face-to-Face Versus Computer-Mediated Communication

Since we spent the majority of our time on face-to-face communication last October, we will be continuing the discussion focusing on computer-mediated communication. Love it or hate it, we all have to work with it, at least sometimes. Bring your questions and join us at Lawrence Tech on Wednesday, November 28, 2018, to continue our discussion. Please register by Tuesday, November 27, 2018.

Our panelists will include:

  • Maryann Bowen, STC Associate Fellow and Senior Manager of Education and User Experience at Saphran, Inc.,
  • Steven D. Krause, Professor of Rhetoric and Writing, Eastern Michigan University, and
  • Rich Leazer, Manager, Documentation and Publishing Health Information Technology & Services, at University of Michigan.

Corinne Stavish, Director of the Technical and Professional Communication Program at Lawrence Tech, will moderate the discussion. Continue reading “Upcoming Program: Part 2 of Face-to-Face Versus Computer-Mediated Communication”

STC-SM Virtual Book Club to Launch in December

Are you interested in reading books related to writing, editing, grammar, and technical communication? Do you want to participate in discussions with technical communicators?

STC-SM is launching a virtual book club that will meet twice a year to discuss a selected book within the field of writing, editing, design, and other topics specific to technical communication. Our first book club event will take place using our STC-SM Slack workspace to get to know one another, discuss different concepts in the book, and apply what we’ve learned in our profession. Continue reading “STC-SM Virtual Book Club to Launch in December”

Upcoming Program: Reuse and Reduce Tips for Authoring

Please join us on October 29 in Ann Arbor, where Pushpinder Toor from PTC will discuss how reusing content cuts costs and saves time on writing, editing, publishing, and localization. What are some of the different ways you can reuse using XML? Learn some tips and tricks as well as industry practices for reusing content. You will also see some demonstrations on how to reuse content in everyday authoring using Arbortext Editor.

Please register by Friday, October 26.

When

Monday, October 29

  • 6:30 pm: Networking and light refreshments
  • 7:00 pm: Presentation

Continue reading “Upcoming Program: Reuse and Reduce Tips for Authoring”

Intro to Slack—Webinar

Over the past year, STC-SM has been using Slack to share information and communicate with our chapter members. Slack is a powerful messaging and collaboration tool that allows individuals and organizations to work together and share information in meaningful and efficient ways. We invite you to join us in our “Intro to Slack” webinar, which will show you how you can use the STC-SM Slack workspace to connect with STC-SM chapter members and council members so that you can stay up-to-date on programs and networking events in the STC community. Continue reading “Intro to Slack—Webinar”

Upcoming Program: Clear & Simple

Clear & Simple is a mindset—a way of doing business that keeps a focus on the customer in all the work we as communicators do. By using clear language and making simpler interactions, we can create experiences that are easy, useful, and enjoyable for users.

There are many facets of Clear & Simple, such as website usability, product design, marketing materials, payment and cost share, and more. Our speaker, Ed Lanigan from Blue Cross Blue Shield of Michigan (BCBSM), will focus his presentation on applying the Clear & Simple principles to customer letters. Considering BCBSM sends over 10 million letters a year, it’s an important aspect of their business.

Please register by Tuesday, March 20, 2018.

When

  • Wednesday, March 21, 2018
  • 6:30 pm: Networking
  • 7 pm: Program

Continue reading “Upcoming Program: Clear & Simple”